Support
Need help? Email us with your app version, device model and connection setup.
Before you write
- Check the Connection guide for the audio interface and Ethernet setup.
- Note which inputs or outputs you use: MTC, LTC or Art-Net TimeCode.
- Try to repeat the problem once and write down the steps.
What to include
- App version
- Device model and iOS / iPadOS version
- Connection setup: audio interface, network, console
- What happened and what you expected
- Steps to repeat the problem
Prepare your request
Fill in what you know and copy the text into an email. This page does not send or store anything.